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General terms and conditions of sale

GENERAL CONDITIONS OF SALE FOR E-COMMERCE

IDENTIFICATION OF THE SELLER :

The present general conditions govern the sales concluded between the customer (consumer) and the following seller:

BIGGIES SOCKS SRL

Registered office : Rue de la Grande Sambresse, 5 in 5020 Namur

Company number : BE 0785.497.189

Telephone number : +32(0) 81 226 879

E-mail : contact@biggies-socks.com

I. SCOPE OF APPLICATION :

  1. These general terms and conditions of sale apply to all sales concluded through the website www.biggies-socks.com. They can be printed (printable version) or downloaded (download) by the customer.
  2. They apply to customers and deliveries in Belgium, France, the Netherlands, Germany and the Grand Duchy of Luxembourg. For other countries, please send us an e-mail to contact@biggies-socks.com with the necessary data for the order (customer details, articles and place of delivery), and we will inform you of the exact price (possibly excluding taxes, but always excluding customs duties, which may be payable by the customer) and the shipping costs. In case of agreement we will agree on a method of payment. It is the responsibility of the buyer to check with the local authorities in the country of residence for any import restrictions. 
  3. The fact that the customer places an order on the site www.biggies-socks.com implies his unreserved acceptance of these general conditions of sale, to the exclusion of all other general conditions.
  4. The seller reserves the right to modify at any time its general conditions. The conditions applicable to the order are those appearing on the site at the time it is placed by the customer.
  5. Any questions regarding this site or these terms and conditions may be directed to BIGGIES SOCKS SRL, Rue de la Grande Sambresse, 5 in 5020 Namur. E-mail : contact@biggies-socks.com Telephone : +32 (0) 81 226 879

II. ORDERING:

  1. There is no minimum order amount. 
  2. The order is placed by filling in the mandatory fields of the online order form in a clear, complete and exact manner, according to the steps described. The concluded contract is archived by the seller and can also be consulted by the customer via his account.
  3. BIGGIES SOCKS SRL is committed to fulfilling orders received on the website only within the limits of available stocks.

In the event of temporary or permanent unavailability of the product, BIGGIES SOCKS SRL undertakes to inform the customer within 24 hours and to offer him either a new deadline or an equivalent article, or to cancel his order and the reimbursement of the sums already paid.

III. PRICES :

  1. The prices of the articles proposed on the site are indicated in Euros. They are deemed to include all taxes, excluding shipping and handling.
  2. The seller reserves the right to modify its prices at any time, but undertakes to apply the current price list which was communicated to the customer at the time of the order.

IV. DELIVERY

  1. Unless otherwise agreed, delivery shall be made to the address indicated in the order. The delivery is carried out exclusively by carriers approved by BIGGIES SOCKS SRL respecting the guide of the good logistic practices and the standard transport contract.

In case of absence, the transport company represents the goods a second time with a notice of passage deposited within 2 working days. The goods are returned to the non-receipt of this second passage within 5 working days.

It is up to the customer to agree on a new delivery with the carrier. The additional expenses resulting from this will be charged to the customer.

  1. For information purposes only, shipping times are 24 to 48 hours. Unless otherwise indicated at the time of ordering, the maximum delivery time is 30 days from the date of receipt of payment (for example when the product is no longer in stock).  
  2. Delivery costs are at the customer's expense. These costs are listed and detailed in the order.
  3. In the case of specific promotional operations, or delivery outside Belgium, the transport costs are calculated on a case by case basis.
  4. The risks are transferred to the customer as soon as the goods are shipped. If the goods arrive damaged, the customer has the possibility to refuse them or to formulate reserves, confirmed by mail (preferably registered) within 48 hours with the carrier.

V. PAYMENT

  1. The price is due immediately on the date of the order (activation of the "order with payment obligation" button). The goods will only be shipped or delivered once the price has been received.
  2. We accept payment by the following methods:
  3. By international credit card (Visa, Mastercard, American Express, Bancontact, Maestro, Paypal, Apple Pay, Google Pay, IDeal, Sofort, Klarna). The secure online payment by credit card is very safe: it uses the SSL protocol (Secure Socket Layer). 
  4. By transfer to the bank account IBAN BE36 1431 1931 7781 BIC GEBABEBB 

VI. RETENTION OF TITLE

The transfer of ownership of the products to the benefit of the purchaser will be realized only after complete payment of the price by the latter, and this whatever the date of delivery of the products.

VII. PRODUCT, TECHNICAL DESCRIPTION AND PHOTOGRAPHY

  1. The technical descriptions and photographs of the products offered have been established with the greatest care by specialists and verified by our employees. However, they are not part of the contract. Also, if errors have occurred, BIGGIES SOCKS SRL cannot be held responsible. However, if the customer wishes to return the product following an error in the description, the return shall be made at the expense of BIGGIES SOCKS SRL, according to the terms and conditions set out in the following paragraph.
  2. The products offered are in accordance with the legislation (directives) of the European Union and Belgium in force.
  3. We decline all responsibility in the event that the product delivered does not comply with the legislation of the country of delivery outside the EU.
  4. We invite our customers to take note of the information attached to the product or on the product (labeling or marking) or its packaging (indication of the fiber composition, presence of non-textile parts of animal origin, etc.). The monitoring of the respect of this regulation is ensured on the one hand by the General Directorate for Economic Inspection and on the other hand by the General Directorate for Quality and Safety of the SPF Economy.

VIII. RIGHT OF RETURN AND RETRACTION 

  1. Satisfied or refunded: the customer, private consumer, has a right of return; whatever the reason. He has the right to notify the seller, whose details are given in point I, that he renounces the purchase, without penalty and without giving any reason, within 14 calendar days from the day after the delivery of the goods.   

In this case, the goods must be returned to us within the same period.

For goods that can be returned by post, the postmark will be taken as proof. For larger parcels, the date of your return request is the date that is valid. We ask you to contact our customer service by email at contact@biggies-socks.com or by phone at +32 (0) 81 226 879 which will indicate you the modalities of routing. 

This right assumes that the article is returned to us in perfect condition, in its original packaging. The goods which would not reach us in this state, which would be incomplete, damaged, or which would have been unpacked will not be refunded and will remain at the disposal of the purchaser to whom it will be up to come to take again them to our registered office.

  1. The costs will be shared as follows:
  2. Error in delivery, refusal to deliver, error in description, damaged package upon receipt: BIGGIES SOCKS SRL will reimburse the price of the product, any shipping costs charged and will bear the return shipping costs.
  3. Exercise of the right of return and withdrawal: BIGGIES SOCKS SRL refunds the price of the product and the invoiced shipping costs. The customer shall bear the costs of the return shipment.

Exception : In accordance with Article VI.53 of the Economic Law Code, the right of withdrawal cannot be exercised for:

The supply of sealed goods that cannot be returned for reasons of health protection or hygiene and that have been unsealed by the customer after delivery.

Therefore, the buyer waives his right of withdrawal if the socks or other clothing (product) have been worn.

  1. For products that are not part of a hygiene precaution, the refund will be made within a maximum of 14 days from receipt of the return, at the discretion of BIGGIES SOCKS SRL either by transfer to a bank account or by crediting the bank account of the card used

SAMPLE OF WITHDRAWAL FORM :
(Please complete and return this form only if you wish to withdraw from the contract)
  – A l’attention de: 

BIGGIES SOCKS SRL

Registered office : Rue de la Grande Sambresse, 5 in 5020 Namur

E-mail: contact@biggies-socks.com

 - I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods described below:
  - Ordered on (*)/received on (*)
  - Name of consumer(s)
  - Address of consumer(s)
  - Signature of the consumer(s) (only in case of notification of this form on paper)
  - Date
  (*) Delete as appropriate. 

IX. GUARANTEES & AFTER SALES SERVICE

  1. We guarantee that our products comply with the various European regulations in terms of safety, health, traceability, conformity, etc.
  2. The guarantee does not cover cases of errors in the elaboration of the compulsory information for the labeling and marking of products by our manufacturers (REGULATION (EU) No 1007/2011 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 September 2011 on the names of textile fibers and on the corresponding labeling and marking of textile products with regard to their fiber composition).
  3. The customer is responsible for observing the warnings and special precautions for use of the products. 
  4. We assume all responsibility for the composition of the textile products and guarantee the quality of the fibers used.
  5. In the event of a defect or non-conformity, the buyer may, at the seller's discretion, obtain free repair or replacement or even reimbursement of the products in the event that replacement or repair are disproportionate or impossible, to the exclusion of any indemnity.
  6. The consumer customer can not invoke the legal guarantee for changes in time or place of delivery, or for defects of which he was aware at the time of sale.
  7. The products benefit :

- the legal guarantee of conformity, 

- the legal guarantee against hidden defects resulting from a defect in material, design or manufacture affecting the products delivered and making them unfit for use.  

The legal guarantee applies if the non-conformity is noted within 2 years from the delivery of the goods.

X. DATA PROTECTION

  1. All personal data collected within the framework of the services referred to in these general terms and conditions is processed in accordance with the law of 30 JULY 2018 on the protection of individuals with regard to the processing of personal data, European legislation and especially the General Data Protection Regulation (Regulation 2016/679, the "GDPR").

The purpose of the data processing is the execution of the agreement concluded with the customer, the administration of the customer, the promotion of the products and services, the establishment of personalized information and direct marketing campaigns, including through email, by BIGGIES SOCKS SRL and the companies involved in the execution of the sales contract.

The customer has the right to access and rectify his or her personal data and may at any time, upon request and free of charge, object to the processing of his or her personal data or demand the deletion of the personal data provided.

Any request concerning the above must be addressed in writing to the registered office of BIGGIES SOCKS SRL, Rue de la Grande Sambresse, 5 in 5020 Namur or by e-mail to the following address: contact@biggies-socks.com

  1. We remind you that minors do not have the capacity to contract.
  2. Once you have become a customer of our company, we may send you our commercial offers, newsletters, etc. by any means, including e-mail, if we feel that they are of interest to you. If you do not wish to receive our offers or information, please inform us by e-mail (contact@biggies-socks.com). 

XI. INTELLECTUAL PROPERTY

The entire www.biggies-socks.com website is protected by Belgian and international legislation on copyright and intellectual property. All reproduction rights are reserved, including for downloadable documents and iconographic and photographic representations. Any partial or complete use of the site or its contents requires the express written permission of BIGGIES SOCKS SRL.

The trademark "Biggies Socks" is officially registered with the EUIPO and is subject to copyright.

XII. DISPUTES, APPLICABLE LAW AND JURISDICTION 

  1. We undertake to respond to all complaints by name within a maximum of 10 days from the day of receipt and to seek amicable solutions.
  2. All our online sales and our relations with the customers are exclusively governed by the Belgian law which is thus only applicable for any question relating to the validity, the interpretation and the execution of the present general conditions.  

Any dispute shall fall under the exclusive jurisdiction of the courts of the judicial district of Namur (Belgium) unless the customer is acting for non-professional purposes, in which case the dispute shall be subject, at the choice of the plaintiff, to the jurisdiction of the courts designated by Article 624, 1 ͤ, 2nd or 4 ͤ of the Judicial Code.

If any of the clauses of these terms and conditions should be declared invalid or unenforceable, the remaining clauses shall remain fully valid or enforceable.

GENERAL CONDITIONS OF SALE

ANY ORDER PLACED WITH OUR COMPANY IMPLIES THE ACCEPTANCE OF OUR GENERAL CONDITIONS OF SALE

1/ SCOPE OF APPLICATION : :

These general terms and conditions of sale are applicable to all orders placed by the Customer with BIGGIES SOCKS and to all our sales contracts, including any ancillary services. These general terms and conditions of sale exclude, in the absence of written acceptance by BIGGIES SOCKS, all general and special terms and conditions of purchase of the Customer.  

The Customer is defined as the person who validly represents a legal entity or his own business or a consumer within the meaning of Article I.1, 2° of the Code of Economic Law, and who agrees to the purchase order, offer or service contract issued by BIGGIES SOCKS.

No deviation from these general terms and conditions of sale shall be permitted without written confirmation by BIGGIES SOCKS. In the absence of proof to the contrary, the Customer acknowledges that it has received a copy of these general terms and conditions of sale and that it has read them.

BIGGIES SOCKS reserves the right to modify its general terms and conditions at any time. The conditions applicable to the order are those appearing on the site www.biggies-socks.com at the time the order is placed by the Customer.

2/ ORDER MODALITIES AND CANCELLATION : : 

The order expresses the consent of the Customer in an irrevocable way.

Any order must specify at least in a firm manner, the service (details of the services, deadlines, deposit,...) or the product (by taking again the elements of codification of the product card), the quantities, the deadlines, the place as well as possibly the schedule of delivery wished by the Customer.

Sales will only be concluded after confirmation of the order or after a period of 2 working days has elapsed from the receipt of this order without any reaction on our part.

BIGGIES SOCKS reserves the right not to accept an order or to accept it under conditions that deviate from these terms and conditions for legitimate reasons such as: abnormal order or order in bad faith, insolvency of the Customer, previous payment incident with this buyer, etc.

Any cancellation or modification of an order by the Customer must be notified in writing and must be expressly accepted in writing by BIGGIES SOCKS.

In the event of cancellation, the Customer shall be liable for a flat-rate compensation equivalent to 20% of the amount of the order. 

3/ CONDITIONS OF INVOICING, DELIVERY AND RETURN : :

  •  Invoicing:

The selling price is the price indicated on our price list in force on the day of the conclusion of the sale or the placing of the order.

In view of the products or services sold, BIGGIES SOCKS reserves the right to require payment of a deposit equivalent to 50% of the order.

Our prices as specified above are exclusive of VAT (VAT if the customer is a consumer), including the Eco-packaging contribution and ex works. 

Taking into account the variable course of the raw materials, our establishment reserves the right to modify its prices.

In the event of an exceptional increase in the price of raw materials, the price change will be applicable immediately.

The customer will be informed of any new prices by letter or e-mail.

BIGGIES SOCKS reserves the right to carry out promotional operations, which may be subject to delivery quotas.

If BIGGIES SOCKS is commissioned by the Customer to carry out the postal shipping operations, the shipping costs are payable in advance. The shipment will not be made until payment is received.

  • Delivery :

The goods sold are always sent at the Customer's risk even in case of a carriage paid sale.  The customer is responsible for the packaging and l’assurance of thetransport..

The minimum delivery time from the date of receipt of the order is 5 working days.

The delivery time is mutually agreed upon by the parties at the time of the order, but is subject to the availability of stock, the supply and transport possibilities of BIGGIES SOCKS, which may make partial deliveries.

Any event beyond our control may result in a suspension of the delivery period.

The term "independent event" shall be understood to mean

- force majeure: a sudden, unforeseeable, irresistible event

- An anomaly in the order concerning the products or the following information: packaging, delivery address, date of availability of promotions...

- the default of the Customer who does not respect the payment terms.

The non-respect of the delivery deadlines can neither give rise to damages nor authorize the Customer to cancel his order. 

In any event, delivery on time can only occur if the Customer is up to date with its obligations towards BIGGIES SOCKS, regardless of the cause.

In the event of shortages, the recipient must note his reservations on the delivery slip and confirm them to the carrier within 48 hours of receiving the goods by registered letter with acknowledgement of receipt.

In the event of an apparent defect or non-conformity of the products delivered, duly verified and accepted by BIGGIES SOCKS, the Customer may, at the supplier's option, obtain a free replacement or reimbursement of the products, to the exclusion of any compensation.

Deliveries are made exclusively by carriers approved by BIGGIES SOCKS that comply with the guide to good logistics practices and the standard transport contract.

Any request for a particular logistical scheme on the part of the Customer will be subject to a feasibility study and cost at its expense.

  • Return :

Goods that have been the subject of reservations may only be returned to BIGGIES SOCKS in accordance with the latter's return procedure after prior agreement by the BIGGIES SOCKS sales department, which will issue a take-back voucher to the carrier of its choice. Upon return, this document shall be signed by the Customer and the carrier. Failure to comply with these provisions will result in the refusal of the returned products. The Customer may not proceed with the refusal or return of goods or automatically deduct them from the amount of the invoice issued by BIGGIES SOCKS when the debt is not certain, liquid and due, and without BIGGIES SOCKS having been able to verify the reality of the corresponding grievance.

  • Right of return and withdrawal (distance contract):

In accordance with Article 47 of the Act of 6 April 2010 repealed by the Act of 21 December 2013 on Market Practices and Consumer Protection, the Customer, a private consumer, has a right of return; regardless of the reason. He therefore has the right to notify BIGGIES SOCKS, whose contact details appear on all commercial documents and the website www.biggies-socks.com, that he renounces the purchase, without penalties and without giving any reason, within 14 calendar days from the date of receipt or withdrawal of the goods.   

In this case, the goods must be returned to BIGGIES SOCKS within the same period.

For goods that can be returned by mail, the postmark will be used as proof. For larger packages, the date of the return request shall be the authoritative date. BIGGIES SOCKS asks the Customer to contact its customer service at +32 (0) 81 226 879 OR by email at the following address: contact@biggies-socks.com. contact@biggies-socks.comThe latter will inform him/her of the routing methods. 

This right assumes that the article is returned in perfect condition, in its original packaging. The goods which would not arrive in this state, which would be incomplete, damaged or damaged, which would have been used etc. will not be refunded and will remain at the disposal of the Customer to whom it will be up to come to take back them to the head office.

The costs will be shared as follows:

  1. Error in delivery, refusal of delivery, error in description, damaged material upon receipt: BIGGIES SOCKS shall refund the price of the product, any shipping costs charged and shall bear the return shipping costs.
  2. Exercise of the right of return and withdrawal: BIGGIES SOCKS reimburses the price of the product and the shipping costs charged. The customer shall bear the costs of the return shipment.

Exception: In accordance with Article VI.53 of the Code of Economic Law, the right of withdrawal may not be exercised for:

The supply of sealed goods that cannot be returned for reasons of health protection or hygiene and that have been unsealed by the customer after delivery.

Therefore, the buyer waives his right of withdrawal if the socks or other clothing (product) have been worn.

For products that are not part of a hygiene precaution, the refund will be made within a maximum of 14 days after receipt of the return, at the discretion of BIGGIES SOCKS either by transfer to a bank account or by crediting the bank account of the card used.

SAMPLE OF WITHDRAWAL FORM : 

(Please complete and return this form only if you wish to withdraw from the contract)

  - To the attention of : 

BIGGIES SOCKS

Registered office : Rue de la Grande Sambresse, 5 in 5020 Namur

E-mail: contact@biggies-socks.com

 - I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods described below:

  - Ordered on (*)/received on (*)

  - Name of consumer(s)

  - Address of consumer(s)

  - Signature of the consumer(s) (only in case of notification of this form on paper)

  - Date

  (*) Delete as appropriate.

4/ TERMS OF PAYMENT : :

Unless otherwise stipulated, all our invoices are payable in Euro, in cash, upon delivery of the goods.

In the event of a change in the Customer's commercial or financial situation, BIGGIES SOCKS reserves the right to cancel the forward conditions and to demand the immediate payment of the bills of exchange due and the cash payment of the orders in progress.

In the event of non-payment of any invoice on the due date, the Client shall owe BIGGIES SOCKS, by operation of law and without prior notice, default interest in an amount equal to the rate of 12% per year..

Any invoice that remains unpaid on the due date shall automatically and without notice of default result in the debiting of a flat-rate compensation in the amount of 15% of the sum in principal, interest and costs with a minimum amount of 100 euros.

Any deduction shall be considered as a payment incident..

No compensation can take place between reciprocal claims unless BIGGIES SOCKS accepts this in writing.

5/ RECIPROCITY CLAUSE : 

Except in the event of force majeure, in the event that BIGGIES SOCKS remains in default of performing any obligation of the agreement causing prejudice to the Customer acting for non-professional purposes,BIGGIES SOCKS shall, after receipt of a formal notice to which it has not responded for fifteen days, owe the consumer Customer compensation equal to 20% of the total amount of the order.

6/ CONDITIONS OF RESALE :

The professional Customer is solely responsible for setting its sales prices, after possible consultation with BIGGIES SOCKS. 

In the event of the purchase of products benefiting from a "consumer promotion", the Customer undertakes to pass on the benefit to the latter and to have it passed on in full, and the Customer therefore undertakes to apply the regulations relating to the said promotion to its own customers.

7/ RETENTION OF TITLE CLAUSE : :

The goods sold remain our property until full payment of their price and accessories, including interest on arrears and any compensation. 

The risks are transferred to the Customer as soon as the goods are received by him or his subrogated in his delivery points.

The latter is thus responsible for the good storage conditions and in particular, must cover for our account and at its expenses, the insurance of the goods.

In the event of non-payment of any due date, the totality of the sums owed by the Customer to our establishment shall become immediately payable by right and without formality. 

In addition, BIGGIES SOCKS shall have the right to take back the goods at the expense and risk of the Customer until full payment of its invoices.

The Customer may neither resell nor pledge the goods without the prior written consent of BIGGIES SOCKS. The Customer undertakes to notify BIGGIES SOCKS of any seizure by a third party of the goods sold whose price has not been paid in full. Likewise, the Customer undertakes to immediately inform BIGGIES SOCKS in the event that the delivered and unpaid goods are located in premises rented by the Customer.

BIGGIES SOCKS may unilaterally, after simple notice of default, draw up or have drawn up an inventory of its goods, products in the possession of the Customer, which agrees and undertakes to give free access to its warehouses, stores or other premises for this purpose, and to ensure that the identification of the goods, products manufactured or marketed by BIGGIES SOCKS is always possible.

8/ CONTRACTUAL RESPONSIBILITY : :

As of right and without formality, our responsibility will be released in case of event not allowing the normal continuation of our services, manufacturing and/or transport or, more generally, by a case of force majeure. By "force majeure" we mean any unforeseeable or irresistible or external event, these three criteria being alternative.

We shall not be liable in the event that our goods are stored by the Customer in abnormal conditions.

In all cases, our liability is strictly limited to the replacement of goods accepted by us as defective, without any compensation.

These conditions are applicable in all cases notwithstanding any different clause in the Customer's conditions.

9/ PENALTIES :

BIGGIES SOCKS shall refuse to pay any penalty or compensation for any reason or cause whatsoever (except for the reciprocity clause).

10/ QUALITY :

Items are guaranteed OEKO-TEX®️ Standard 100. The OEKO-TEX®️ certification guarantees the absence of dangerous or toxic substances. For more information, visit https://www.oeko-tex.com/en/The articles are exclusively manufactured in Europe and more precisely in Portugal in a factory certified SA 8000, ISO 9001, ISO 14001 and ISO 45001. These different certifications, labels and standards attest to the ethics of the manufacturer who is committed to the respect of the environment, CSR, quality, safety and health at work, the respect of social rights and the regulation on child labor. 

Biggies Socks are made by new technology 200 needle knitting machines. 

BIGGIES SOCKS will not accept any returns for this reason.

BIGGIES SOCKS guarantees that its products comply with the standards and regulations in force in Belgium. 

11/ INTELLECTUAL PROPERTY :

Any representation, reproduction in whole or in part of our trademarks without the written consent of our company is prohibited.

Any use of a brand, logo or visual must be done in a faithful manner with respect to the documents communicated by our company.

The brand "Biggies Socks" is the property of our establishment and is the subject of an official deposit with the EUIPO and is accompanied by a copyright. 

12/ DISPUTES

Any dispute regarding to the invoices must be formulated in writing within 8 days (date of the postmark or date of the e-mail being taken as proof), as from the reception of the invoice.

Any dispute regarding the ordered supplies or services must be submitted within 8 working days after execution by registered letter addressed to the registered office of BIGGIES SOCKS, under penalty of inadmissibility.

Complaints about the delivered goods must be made in writing within 48 hours of receipt either to the carrier or to the registered office of BIGGIES SOCKS (this clause does not apply to the legal guarantee for consumer goods).

13/ PROTECTION OF PRIVATE DATA:

All personal data collected within the framework of the services referred to in these general terms and conditions is processed in accordance with the law of 30 JULY 2018 on the protection of individuals with regard to the processing of personal data, European legislation and especially the General Data Protection Regulation (Regulation 2016/679, the "GDPR").

The purpose of the data processing is the execution of the agreement concluded with the Customer, customer administration, promotion of products and services, establishment of personalized information and direct marketing campaigns, including through e-mail.

The Customer has the option of refusing offers from BIGGIES SOCKS by sending an email to: contact@biggies-socks.com

The Customer has the possibility :

- to object, upon simple request and free of charge, to the processing of his personal data for direct marketing purposes;

- to access, free of charge, the data concerning him/her kept by BIGGIES SOCKS and to obtain rectification of the data that would be incomplete, inaccurate or irrelevant. 

- to object, for serious and legitimate reasons, to the processing of the data stored.

- to demand the deletion of the personal data provided.

Any request concerning the above must be addressed in writing to the registered office of BIGGIES SOCKS, Rue de la Grande Sambresse, 5 in 5020 Namur, by e-mail to the following address: contact@biggies-socks.com

BIGGIES SOCKS may disclose personal information to third parties at the request of any authority legally authorized to make such request. BIGGIES SOCKS may also disclose such information if such disclosure is required, in good faith, to comply with laws and regulations or to protect or defend its rights or property.

14/ MISCELLANEOUS PROVISIONS: :

If any of the terms and conditions are held to be unenforceable or invalid for any reason, such invalidity or unenforceability shall not affect the enforceability or validity of the remaining provisions of the terms and conditions.

The fact that BIGGIES SOCKS does not at a given time avail itself of any of these general terms and conditions of sale may not be interpreted as a waiver on its part to avail itself of said conditions at a later date.

The Customer undertakes to keep strictly confidential all information to which it may have had access relating to BIGGIES SOCKS, its products, its prices, its contracts throughout the duration of the contractual relations and ten years after their end, whatever the cause. He guarantees that his past, present or future employees and agents will respect this confidentiality.

Any communication or notification between the parties shall be validly made by registered letter or electronic mail with acknowledgement of receipt, for BIGGIES SOCKS, at its registered office and for the Customer, at its registered office or place of business.

15/ MEDIATION CLAUSE :

The parties agree that any disagreement or difference relating to these general terms and conditions of sale or arising from their interpretation or application shall be submitted to mediation.

To this end, the parties agree to participate in at least one mediation meeting by delegating a person with decision-making authority. 

The mediator shall be chosen by the parties in the judicial district of their choice.

16/ JURISDICTION CLAUSE :

The present general conditions are exclusively governed by Belgian law, even in the event of a guarantee call.

Any dispute relating to the formation, execution, interpretation of these general conditions of sale which cannot be resolved amicably, is subject to the exclusive jurisdiction of the courts of the judicial district of Namur (Belgium), except if the Customer is acting for non-professional purposes, in which case, the dispute is subject, at the choice of the plaintiff, to the jurisdiction of the courts designated by Article 624, 1 ͤ, 2nd or 4 ͤ of the Judicial Code.

17/ LANGUAGES :

The original version of this Agreement was drafted in French. So that if the text is translated into another language, the French version will prevail between the parties within the limits set by Belgian law, provided however that certain legal words or expressions contained in the original version are faithfully reproduced in order to determine the Belgian legal concept(s) to which the parties intended to refer.

We would like to inform our customers that the Business Assistance "Copyright" or the words "all rights reserved" affixed to our documents and writings formalise the protection of our copyright. The Copyright notice informs you that we hold the copyright to the work sent to you and guarantees that it was produced by us (original work). Under no circumstances may you remove this copyright or modify, copy or exploit our writings without our express prior authorisation. Any partial or total use of the content of our works must be by quotation, in the form of an extract, with full mention of the sources in the form corresponding to usage in the field.

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